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6.8 Managing Allegations / Concerns in Relation to Adults who work with Children

SCOPE OF THIS CHAPTER

This chapter details the process where a concern or allegation has been made about staff / foster carers or volunteers who work with children. It deals with the actions to be taken and recording needed following on from receipt of the information.

RELEVANT LEGISLATION AND GUIDANCE

Working Together To Safeguard Children 2015

National Minimum Standards, Fostering Services 2011 - Standard 22

National Minimum Standards, Adoption 2011 - Standard 22

Nottinghamshire and Nottingham City Safeguarding Children Boards’ Safeguarding Children Procedures, Allegations Against Staff or Volunteers Procedure 

Keeping Children Safe in Education (DfE) revised 2018

AMENDMENT

In July 2018, this chapter was extensively updated and should be read throughout.


Contents

  1. Introduction
  2. Policy
  3. Scope
  4. Geographical Jurisdiction
  5. Terminology
  6. The Local Authority Designated Officer (LADO)/LADO AO Roles and Responsibility
  7. Process and Practice
  8. Accountability to the NSCB and Reporting
  9. Referral to Disclosure and Barring Service (DBS)


1. Introduction

1.1 This practice guidance should be read in conjunction with the Nottinghamshire and Nottingham City Safeguarding Children Boards’ Safeguarding Children Procedures, Allegations Against Staff or Volunteers Procedure. It is intended to add Nottinghamshire County Council specific detail to the NSCB procedure.
1.2 For allegations made against Foster Carers, refer to Investigating Concerns Allegations against Foster Carers including Historical issues Procedure.
1.3 For historical allegations, refer to Historical Cases of Abuse Procedure


2. Policy

2.1

The guidance is intended to strengthen practice in relation to work with adults who pose a risk to children, providing more detail on the process. These cases will either have a direct child protection element or a broader safeguarding perspective where the action of a person working with children may have a detrimental impact on the outcomes for children and their suitability to work with children is questioned. Communication is probably the most significant aspect of practice and consistent good standards will make the most noticeable difference to outcomes this guidance addresses standards in relation to this.


3. Scope

3.1 The managing allegations and concerns procedure applies to a wider range of allegations than those in which there is reasonable cause to believe a child is suffering, or likely to suffer, significant harm. It also caters for cases where the allegation or concern relates to behaviour towards a child indicating an adult may pose a risk of harm.
3.2

In summary, the criteria to be applied in terms of allegations or concerns about the individual are those that indicate that an individual may have:

  • Behaved in a way that has harmed a child, or may have harmed a child;
  • Possibly committed a criminal offence against or related to a child;
  • Behaved towards a child or children in a way that indicates they may pose a risk of harm to children.
3.3 These concerns may relate to either a person’s work/volunteering or to their behaviour outside of the work setting.
3.4

The response to these allegations or concerns may involve one of a number of processes and procedures:

  • Child Protection;
  • Criminal Investigation;
  • Disciplinary procedures / HR processes;
  • Complaints procedures.
3.5 This procedure may be applied to NCC staff when it is deemed they are working with children and applies to adults who work or volunteer in partner agencies and other organisational settings where allegations or concerns about them become known to their employers or supervisors.


4. Geographical Jurisdiction

4.1 In most circumstances the LADO/LADO AO responsibility rests with the authority in which the adult works. Where an agency has employed the worker, the agency will have overall responsibility for any actions. While the agency office may be some distance from the work placement, the location of the work placement will guide which Local Authority LADO/LADO AO responds. Cross boundary situations will require dialogue between the LADOs of the respective authorities. For commissioned services e.g. GPs, the commissioning agency is responsible and on-going communication with any other Local Authorities involved is required. 


5. Terminology

5.1 It is important to use consistent terms in relation to the managing allegations process and the strategy meeting which may be linked to this.
5.2 The term Managing Allegations and Concerns in Relation to Adults who work with Children is the adopted terminology within Nottinghamshire and Nottingham City. In relation to the strategy discussion or meeting the term is Strategy discussion/Meeting (allegations management). If the matter relates to an abusive or potentially abusive situation, the person who is the subject of the allegation or concern should be referred to as an ‘adult of concern’.


6. The Local Authority Designated Officer (LADO)/LADO AO Roles and Responsibility

6.1 The LADO/LADO AO is involved in the management and oversight of individual cases - providing advice and guidance to employers and voluntary organisations, liaising with the police and other agencies and monitoring the progress of cases to ensure that they are dealt with in a timely manner consistent with a thorough and fair process. Strategically the Service Manager, Safeguarding Children (Strategic) acts as the nominated Local Authority Designated Officer (LADO) and is responsible for ensuring the procedures are in accordance with Working Together 2015, Chapter 2: Organisational responsibilities, resolving any inter-agency issues and liaising with the NSCB.
6.2 The point of contact for all referrals is the LADO Allegations Officer.
6.3 The Service Manager, Safeguarding Children (Strategic) has overall operational and strategic responsibility for the efficient running of the response to the managing allegations functions. These posts sit within the Safeguarding, Assurance and Improvement Group.


7. Process and Practice

7.1

LADO/LADO AO Referral or LADO/LADO AO or Advice

  7.1.1

Following initial contact with the LADO/LADO AO; the LADO AO will complete their ‘initial consideration’ against the criteria referred to in paragraph 3.

The referrer will need to provide all relevant details as requested by the LADO/LADO AO and other available information to provide substance and clarity to the information provided.

If the contact does not meet the criteria, the outcome of the referral or discussion will be recorded as LADO Advice.

If contact does meet the criteria, the information will be recorded as a referral.

The LADO AO will discuss with relevant people including with operational managers, for example within the employer’s agency or within children’s social care, the police or regulatory body to assist with this decision making.


7.2

LADO/TLADO AO Recording

  7.2.1

Information from Agencies will be uploaded onto Mosaic within a dedicated episode as well as onto case notes or documents.

Where necessary, a Mosaic record will be created.
  7.2.2 On occasion, referrals can be dealt with solely by an employer, for example a disciplinary/capability process for suitability/conduct/harm issues of a more minor nature. This recorded on Mosaic and a letter will be sent to the subject of the referral by the LADO/Team of Designated Officer. A template exists for this purpose.
  7.2.3 LADO Referrals of a more serious nature will lead to an Allegations against an adult working or volunteering with children meeting process.
  7.2.4 LADO Advice cases do NOT generally require monitoring and tracking but do require a record (LADO/LADO AO advice) in the event of future concerns and as an audit trail.
  7.2.5 The initial LADO/LADO AO case note on MOSAIC should state LADO referral or LADO advice in the title section.


7.3

Timelines

  7.3.1 Working Together 2015 and Keeping Children Safe in Education 2018 require cases are resolved as quickly as possible, consistent with a fair and thorough process. This is in the interests of any child involved, the adult of concern as well as the agency in terms of best use of resources. Not adhering to this may result in complaints to the department.


7.4

Allocation of Case to Social Care

  7.4.1

Following the LADO Strategy discussion (allegations management) when a Strategy Meeting is required the adult of concern should be allocated a social worker and an electronic case record should be opened if not already present. The children related to this allegation may need to be allocated to a different social worker, this will be agreed through the referral process to Children’s Social Care and will be evident on Mosaic. Files should be linked via personal relationships.

In allegations against foster carers, the Social Worker for the adult of concern should not be the Social Worker for the looked After child/ren. See Investigating Concerns and Allegations Against Foster Carers Including Historical Issues Procedure.
  7.4.2

If a child already allocated to a social worker makes an allegation then the responsibility for organising the strategy meeting rests with that social worker.

If the adult of concern has children, there should be liaison with the MASH or any subsequently involved social work team and they should be invited to any strategy meeting in the event follow up with the adult of concern and their children is needed.

As a principle, if there are no other children to consider then the pre-existing children’s social worker would follow up the adult of concern issues, this may be negotiated between Children’s Social Care Managers before or during the strategy meeting.
  7.4.3 Potential issues of conflict of interest are to be considered, for example should the social worker to the child making the allegation be responsible for action relating to a potential perpetrator. Confidentiality or sensitivity is therefore required when allocating the case. It may be more appropriate for a social worker/team out of the geographical area or team to deal with the case. In rare circumstances it may be appropriate to request external (to Nottinghamshire) support with tasks.


7.5

Escalation

  7.5.1

If there is any disagreement about the direction of the case then the matter should be escalated. The matter will be addressed at Service Manager level and then if necessary at Group Manager level.



7.6

Adult of Concern Step on Mosaic

  7.6.1

As indicated an Allegations and Concerns against Professionals – Initial Consideration episode will be completed for virtually all contacts with the LADO/LADO AO. Where the matter is progressed to a strategy meeting a separate episode is completed Allegations and Concerns against Professionals – Strategy meeting.

Where a referral has been initiated an Allegations and Concerns – Outcome episode will be completed by the LADO/LADO AO when the case is ready to be closed.


7.7

Case Responsibility in Relation to the Adult of Concern and any Related Child(ren)

  7.7.1 As indicated in Section 7.4, Allocation of Case to Social Care the social worker for the case will have responsibility for the whole case which includes progressing matters relating to the child and the adult of concern (unless there are different children’s social care social workers for the adult and child in which case clear roles and responsibilities should be agreed see 7.4.1). This process should not be seen solely in terms of the child, as it needs to address potential or actual on-going risk factors relating to the adult. Where a child has suffered harm (to whatever degree) by a professional and the parent is protecting and supporting appropriately, there may not be a need for on-going support for the child however the process in relation to the adult of concern should be followed through to an outcome. The point at which the social worker’s role is discontinued needs to be agreed at the strategy meeting or between the LADO/LADO AO and the Team Manager. It is likely that this involvement will require little activity as the case progresses.
  7.7.2 It is important that identified actions are followed through within identified timescales; to not do so will delay the conclusion of the process and may result in more strategy meetings than required.
  7.7.3 The social worker(s) will provide a report to the strategy meeting(s) including details of the adult of concern, details of the child and highlighting the nature of the allegation of concern and any actions taken. A proforma is provided by the CPC Central administrator.


7.8 

Recording and Communication on Mosaic

  7.8.1 All recording relating to the LADO process is to be entered on the Adult of concern’s record on Mosaic. Professional judgement is to be used in considering what should be copied onto the child’s record. Minutes of the meetings and outcomes letters should not be copied onto the child’s record.
  7.8.2 It is important to create a link between the child and adult’s Mosaic records through personal relationships. This will ensure that all information is captured, there is an audit trail between the two records (or more if multiple children or adults) and to enable cross referencing where required. The adult of concern’s Mosaic record should be a repository for the whole ‘picture’, particularly when relating to multiple victims where individual children’s case notes may not be cross referenced to another child’s record unless deemed appropriate. If, as a result of judgement of the worker, a particular piece of information should not be copied over to the other records, then a case note should be put on the other record o indicate that there is some relevant information held on another file.
  7.8.3 This practice is consistent with data protection practice and in the event of any access to record request; third party information will be removed.
  7.8.4 The alert system on Mosaic should be used to notify the LADO/LADO AO, Child Protection Coordinator (CPC), social workers and managers to any update to the file (specify on the case note who the alert is being sent to). This alert may be in addition to any e-mails or phone calls etc and these contacts will be recorded on Mosaic case notes. Operational social workers and managers will therefore need to regularly check Mosaic for alerts to ensure there is no breakdown in communication and respond accordingly.
  7.8.5 For urgent matters, this system should not be relied on and direct telephone contact should be made to ensure prompt awareness of relevant developments.


7.9

Mosaic Recording - Organisations

  7.9.1 Every effort should be made to upload the LADO/LADO AO record of information onto the documents section of the organisation that the employee works for.
  7.9.2 This is particularly important (but not exclusively) for early years and private provider residential units. Private provider residential units should be assigned to the head office address as they often open and close, change name of move premises. Case notes aren’t an available option but the information saved will indicate the name of the employee and child which will allow an audit trail for more information. This function will enable a degree of oversight into repeat referrals from particular settings which may need to be explored. The LADO/LADO AO would generally take responsibility for this action unless delegated.
  7.9.3 It is important not to add too many individual documents, unless necessary, as this will compromise overall tracking of repeat referrals.


7.10

Strategy Meeting (Allegations Management)

  7.10.1 Once the LADO/LADO AO has agreed an allegations management strategy meeting is required, the social worker for the adult of concern will e-mail the request to the CPC central administrator using the appropriate request form to convene the meeting. This request should be sent as a matter of urgency to reduce any inbuilt delays.
  7.10.2 This meeting should take place within 3 working days of receipt of the allegation where there is evidence or risk of significant harm, or 5 working days for other cases. There may be other circumstances where the complexity of the case also warrants a meeting being held and this should be agreed by those involved in the case discussion. Where safeguarding action is needed this should not be delayed to accommodate a Strategy Meeting (allegations management).
  7.10.3 The CPC administrator will allocate a CPC on Mosaic and alert the Chair, SW for the adult of concern, LADO/LADO AO and SCIMT via Mosaic and add a case note to this effect with the name of the chair, venue and time. This will also allow speedy access to the correct Mosaic record.
  7.10.4 The CPC administrator will only allocate a CPC Chair if it is clear that the request for a strategy meeting has been agreed by the LADO/LADO AO. The responsibility for discussing this matter with the LADO/LADO AO rests with the Social Care Team Manager for the adult of concern. The CPC administrator will add a case note to ensure that there is a record that the social worker has been advised to discuss the matter with the LADO/LADO AO.
  7.10.5 The social worker for the adult of concern will be responsible for ensuring that the appropriate people are invited to the meeting taking into account any persons already identified by the LADO/LADO AO. Attendees will include employers or voluntary agency managers, the police and, for example, with some sports or activity clubs, a national or local governing/regulatory body representative such as the safeguarding lead for the Football Association (FA) or the Scouting Association. A human resources (HR) or personnel representative will also be invited, as well as any other multi-agency representatives known to the child or adult of concern or relevant to the investigation. The invitation of key people is crucial to the effectiveness of the meeting in sharing key information and enabling informed decisions and recommendations. Professional judgement and good communication with the LADO/LADO AO is required to ensure this happens.
  7.10.6 In the time between the referral and the strategy meeting, any information gathering or ongoing investigations should continue as agreed in the strategy discussion between the LADO/LADO AO and the Team Manager or other colleagues, and should be recorded on Mosaic.
  7.10.7

If for any reason a strategy meeting may need to be postponed or cancelled this should be discussed with and agreed by the ICS Service Manager in consultation with the LADO/Team of Designated Officer and the Social Work Service Manager. The decision, with reasons, should be recorded on Mosaic by the ICS service manager and the relevant people notified by the social worker that the meeting has been changed.

Every attempt should be made to progress the meeting including the use of technology and a ‘dial-in’ service.


7.11

Strategy Meeting - Attendees and Agenda

  7.11.1

The following list of people should be considered for inclusion in the the strategy meeting. It is expected those invited will attend with relevant records and information. The social worker will provide an overview report:

  • Child Protection Coordinator (CPC);
  • LADO/LADO AO;
  • Employer;
  • Safeguarding Organisation Lead (e.g. for Scouts or Football);
  • Human Resources Representative;
  • Any nominated SW's to investigate the complaint (where appropriate);
  • The child’s SW and TM or the R&A SW where none allocated;
  • Fostering SW and TM (where relating to a foster carer);
  • SW Team Manager (where adult of concern is a social worker);
  • Police;
  • Legal (where appropriate).

Any practitioner with knowledge of the child such as:

  • Education;
  • Health;
  • IRO;
  • Youth Services;
  • Guardian.
  7.11.2 An administrative person will attend to take full minutes of the meeting(s); the meetings will also be recorded.
  7.11.3

The initial strategy meeting as well as any further meeting will need to consider whether any action is required with respect to:

  • Child Protection / Social Care involvement;
  • Criminal Investigation;
  • Disciplinary procedures / HR processes;
  • Complaints procedures.
  7.11.4  The status of each of these processes will need to be reviewed and continued or discontinued at each stage of the AAP process as information becomes available.
  7.11.5 

The strategy meeting will need to consider the following information and issues:

  • Details of the allegation(s);
  •  The status of Children’s social care child in need or child protection investigations;
  • The Police view and/or status of their investigation;
  • Whether or not there are any disciplinary processes (or equivalent) in place or being considered;
  • The views of the child if known in relation to the allegation or the placement;
  • Whether or not the child’s parents or those with parental responsibility are aware of the allegation and their views;
  • Significant information about the child(ren) including legal status, length of time in placement where relevant;
  • Information and views from the child’s SW and manager;
  • Information and views from professionals involved i.e. school, health, IRO, child’s guardian etc.;
  • The significance of any other previous concerns, complaints or allegations made against the carers or their family/members of the household. Any other relevant information about the adult. A chronology should be available;
  • Details of other children living in placement and any information and actions in relation to them;
  • Any information relating to any other children the adult of concern may have contact with in any other role/employment;
  • Information from the employer or supervisor (i.e. fostering social worker);
  • Consider where the person of concern will get support from and if they have been encouraged to seek support;
  • Whether or not the adult of concern is aware of the concerns and if not how this should be managed;
  • Information and views from the person of concern, and when known a response to the allegation;
  • Consider how to feed back to the complainant and their family; how this should be facilitated appropriately and with consideration to the investigation and the rights of both the adult of concern, carers and the family;
  • Whether or not the children remain in placement and what support or safeguarding measures are required;
  • Allocation of tasks and timescales;
  • Does this matter continue to meet the threshold for consideration by a strategy meeting? If so set further strategy date (preferably within 28 days but this may be longer for example if bail conditions are set but there may be other tasks which need a more imminent review);
  • Consideration should be given to whether a notification/referral, should be sent to Ofsted, DBS or a relevant professional body i.e. Health and Care Professions Council, GMC. A clear view should be agreed and recorded.


7.12

Views of the Adult of Concern

  7.12.1 The adult of concern will be advised of the Strategy Meeting process by their Social Worker, the timing of this will depend on the need for confidentiality particularly if there is an active police investigation but this will be dependent on the circumstances.
  7.12.2 The views of the adult of concern must be fed into the strategy meetings by their Social Worker on an ongoing basis and, as agreed, via the strategy meeting or discussions, the Social Worker should provide feedback to the adult of concern about the process, the content of this feedback should be agreed at the strategy meeting, particularly taking into account police views. This is an important part of the process. The adult of concern should be offered support from their employer where possible. The person with responsibility for these tasks should be agreed at the strategy meeting but it is anticipated that the social worker for the adult of concern will liaise with other professionals as necessary to ensure that there is a flow of communication. The social worker for the adult of concern should keep at least a minimum level of contact with the adult of concern, at least prior to and following a meeting.
  7.12.3 At the outset of the referral and strategy meeting process a letter should be sent to the adult of concern where possible outlining the allegations and issues of concern. This will be done by the LADO/LADO AO.


7.13

Strategy Meeting (Allegations Management) Minutes and Outcome

  7.13.1 These meetings will be chaired by a Child Protection Co-ordinator through the Independent Chairs Service and will be minuted and recorded by an administrator.
  7.13.2 Following the strategy meeting; given there will be a delay in the minutes being available, within 24 hours the minute taker will send the Action plan including a summary of the recommendations and decisions, as agreed by the chair to all attendees. The CPC should note any difficulties arising in/from the meeting (i.e. key people not in attendance), onto a case note and send as an alert to the SW, and LADO/LADO AO to enable monitoring and tracking. The social worker for the adult of concern or Team Manager should also discuss any difficulties with the LADO/LADO AO, as appropriate.
  7.13.3

The standard for minutes being completed is within twenty working days and they should be uploaded onto Mosaic within the relevant Mosaic episode or if this is problematic within the documents section to avoid delay. The date of the meeting will be clearly recorded in the document title indicating whether or not it is the first, second or outcome meeting etc. For example 27 October 2011 1st Strategy meeting (allegations management) Joe Bloggs.

During the whole process timescales should be set so cases are completed in a timely way taking into consideration the child and adult of concern. Any delays that may arise and the reasons needs to be recorded within the Strategy Meeting minute.
  7.13.4 The SW for the adult of concern, LADO/LADO AO and SCIMT and any other relevant parties, will be sent an e-mail to advise that the minutes are available to view. Any other parties not using Mosaic will be sent a hard or electronic copy of the minutes securely. Some caution may need to be exercised with regard to who receives copies of the minutes especially where there is a criminal investigation for example a small setting or organisation where there are no established safeguarding arrangements.
  7.13.5 Following the strategy meeting, if a subsequent strategy meeting date has been set, the minute taker should alert the LADO/LADO AO and the SCIMT team via Mosaic. This should be done within 24 hours of the strategy meeting.


7.14

Redacted Minutes

  7.14.1 Redacted minutes will be completed by the Chair as required and uploaded onto Mosaic and identified as such.
  7.14.2 Redacted minutes provide anonymised information which protects the privacy and welfare of vulnerable children and their families while balancing transparency and openness.
  7.14.3 Following a request, the adult of concern would not generally be sent a (redacted) copy of the minutes until the conclusion of the whole process and where there is a criminal investigation and actual or potential criminal proceedings then it is highly unlikely that this will be agreed. Professional judgement needs to be exercised within this decision making though, generally by the CPC taking into account relevant views and information. The LADO/LADO AO can provide advice on this.


7.15

Final Outcome of Strategy Meeting (Allegations Management)

    Once there is sufficient information, the Chair should consider all the potential outcomes and provide a clear rationale for their decision, this should be recorded clearly in the minutes.
  7.15.1

The following outcomes used by all parties (as identified by the DfE) should be considered and applied to each allegation:

  • Substantiated - there is sufficient identifiable evidence to prove the allegation;
  • False - there is sufficient evidence to disprove the allegation;
  • Malicious - there is sufficient evidence to disprove the allegation and there has been a deliberate act to deceive
  • Unfounded - there is no evidence or proper basis which supports the allegations being made. It might also indicate that the person making the allegation misinterpreted the incident or was mistaken about what they saw. Alternatively they may not have been aware of all the circumstances;
  • Unsubstantiated - this is not the same as a false allegation. It means that there is insufficient evidence to either prove or disprove the allegation; the term therefore does not imply guilt or innocence.
  7.15.2 Where a concern is substantiated, the Chair should clearly note which of the criteria set out in 3.2 is met and why, this should be recorded clearly in the minutes.
  7.15.3 The CPC will seek to gain consensus from the attendees regarding their analyses of the concerns in relation to the threshold criteria, and their view of the outcome. The final outcome of the meeting will rest with the CPC. Any dissent should be recorded in the minutes.
  7.15.4 The LADO AO will quality assure the decision making through consideration of the Action Plan and Minutes and will raise any queries/issues with the strategy meeting chair or CSM(strategic) as appropriate.
  7.15.5 A concluding letter should be sent to the adult of concern confirming the outcome of the AAP meeting process. This should be completed as soon as possible on receipt of the final meeting minutes. The LADO/LADO AO will be responsible for this task.
  7.15.6

The LADO AO will track and monitor until the conclusion of any police action and employer process. A further meeting will only be convened if new information comes to light that has not been considered before in respect of the allegation.

At the final conclusion of all processes the LADO AO will record an outcome summary on Mosaic.
  7.15.7

The outcome should make clear if the person of concern was:

  • Dismissed;
  • Convicted of any offence;
  • Struck off any professional register or body or similar i.e. teaching, medical or fostering approval;
  • Provided with additional training, supervision or guidance.
  7.15.8 It should be clear that the person of concern is made aware of the outcome, how this was achieved and that a referral to DBS has been considered even if it is not appropriate to make such a referral.
  7.15.9 Consideration will be given to which other parties need to be made aware of the outcome and who will undertake this. The allocated Social Worker will advise the parent of the child/ren involved of the outcome.


7.17

Complaints Process

  7.17.1

The following has been agreed as a modified process in response to complaints regarding the outcome and/or the managing allegations process. This covers both contemporaneous and historical allegations. Where the primary complaint does not relate to the managing allegations process or its outcome, the complaint will be referred to the relevant manager for their coordination.

  • Stage 1 complaint responses will be led by the independent chair service manager (ICSM) who has line management responsibility for the chair of the final meeting;
  • Where the complaint includes other aspects of the case (e.g. the social worker or LADO) then their respective managers will be asked to provide a response to be included in the overall response;
  • Where complaints are particularly complex, colleagues in the complaints team will assist in clarifying the complaint record and coordination of the response (this will be negotiated on a case by case basis);
  • As with all stage 1 responses, consideration should be given to offering to meet with the complainant either as part of the initial response or following the written response at the request of the complainant;
  • Where a complainant remains dissatisfied following the stage 1 response (and any attendant meeting), in circumstances where the outcome of the final meeting remains the central factor, the case holder within the complaints team will discuss with the group manager Safeguarding, Assurance and Improvement / Historical Abuse. Where felt appropriate the group manager will independently review the case before a decision is made about progression to stage 2. (This will be a file review);
  • The outcome of this review will be:
    • Upholds the original decision;
    • Recommends a further ‘Allegation against Foster Carer’ meeting;
    • A change to the outcome classification (this will only be an outcome in exceptional circumstances).
  • The outcome of the review will be communicated to the complainant. If the complainant remains dissatisfied the complaints team will consider whether the case is eligible to progress to stage 2 of the complaints process.


7.17

Monitoring and Tracking by the LADO

  7.17.1 The LADO/LADO AO with administrative support will be responsible for monitoring and tracking the open cases to the LADO until the absolute conclusion of the case. This monitoring role, will be undertaken at least monthly and will be recorded on the case file. Where there are no other actions required except for example the outcome of a disciplinary or criminal process which is some months away then monitoring can be less frequent but this needs to be stated in the case note and a reason given.
  7.17.2 The LADO/Team of Designated Officer and administrators will maintain a LADO/LADO AO data base.
  7.17.3 The initial title heading on the case note should state LADO/LADO AO referral.
  7.17.4 On-going LADO/LADO AO activity should state LADO/LADO AO update in the title with a sub-heading such as ‘T/C to police’ to provide a hint as to the type of activity which will benefit others working on the case.
  7.17.5 For cases on Mosaic the evidence of tracking should be via a case note with the title LADO/LADO AO tracking and monitoring.
  7.17.6 Any activity which is e-mail based should be fully pasted onto the cases notes i.e. with date and time with the relevant heading to the case note.
  7.17.7 Where an outcome has been achieved, the title on the case note should be LADO/LADO AO outcome.
  7.17.8 The name and role of the person completing the tracking and monitoring should be added at the end of the case note in the event of copying of cases notes.


8. Accountability to the NSCB and Reporting

8.1

The Service Manager Safeguarding Children (Strategic) will report to the NSCB on an annual basis. The information required will be in relation to:

  • The number of referrals;
  • The sector that the allegation relates to;
  • Type of allegation i.e. physical, sexual, emotional, neglect, suitability;
  • The number of initial strategy meetings;
  • The timeliness of investigations;
  • Progress and issues from the last report;
  • New issue and learning e.g. recommended procedural / practice changes;
  • Actions arising.
Any significant issues which may arise in between reporting should be raised with the Group Manager Safeguarding and Independent Review to decide if the matter should be raised with the NSCB.


9. Referral to Disclosure and Barring Service (DBS)

9.1 Agencies have a statutory duty to refer any worker to the Disclosure and Barring Service for consideration of inclusion on a list of people about whom there is concern that they are unsuitable to work with children.
9.2 A referral to the DBS could arise out of recommendations from the strategy meetings or at any other relevant time.

End